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The Family Contract at McDonalds

April 28, 2006 Graeme Codrington Talent No Comments

McDonaldsMcDonald’s UK has started an innovative staffing option in some of its franchises. They call it the Family Contract (read the press release here). Simply put, they allow family members to be interchangeable as staff, without prior approval or discussions with management. Its an attempt to deal with absenteeism, by allowing any immediate family member to stand in for a staff member who needs to be absent for any reason.

There are some good reasons that this will work, including: shared values, common worldview and shared economic interest of the family members, as well as the fact that people chat about work while at home (making a nonsense of work-life separation).

I wonder of this can be used beyond the frontline type staff?

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