Could this be it?

Ever since I can remember (although in reality its probably only since the late 1980s), I have lived with the grim warnings about the scourge of HIV/AIDS. Futurists have been warning of the dire consequences of having as much as 20% of the workforce taken out. Health care professionals have been warning of the dangers of such a communicable disease and have been trying to change sexual habits (remember when condoms were used to stop life? Now they’re used to safe life!). (Aside: not everyone has maintained this line – South Africa’s Minister of Health has rather spent her time increasing the sales of beetroot, garlic and onion). Churches have used the disease as an excuse to spread their own brand of sexual health (“sex is dirty, so keep it for marriage”). And NGO’s the world over have proliferated, as they try to deal with the health issues, the “dying with dignity” issues and the problem of orphans (2 million orphans expected by 2010 in South Africa alone).

Yet, with all this fuss, I must confess that I have been relatively untouched by AIDS at the moment. It is true that anyone CAN get AIDS, but the reality is that rich, educated people are unlikely to actually contract it, except if we’re exceptionally stupid or amazingly unlucky. AIDS continues to be the scourge of the lower class and the most vulnerable.

The first person that I actually knew who died of AIDS passed away about 10 years ago. She was the vivacious and upbeat receptionist at a computer training company I worked for. In a six month period she wasted away in front of our eyes, to a mere shadow of herself, and then the end came swiftly. Since then, I have known only a few people who have died of AIDS. Most of them have been contractors who have worked in my home.

But now, in the past few weeks, the spectre of a killer has emerged. XDR TB (Extra Drug Resistant Tuberculosis) has been diagnosed in South Africa. This strain is the result of people not following through with their full 6 month course of treatment. People do not die of AIDS. They die when HIV/AIDS has destroyed their immune system, and then they get hit with what would otherwise be a curable disease. The biggest such killer is TB. Its curable, even if you have AIDS, as long as take the drugs for 6 months. However, after 3 or 4 months, you feel 100% better. Some people therefore stopped the treatment, and TB developed immunity to these drugs and mutated into a horrible, untreatable disease. Already over 50 people have died.

Could this be it? Could this be the time bomb that explodes and rips through the HIV+ community, destroying all in its wake? It certainly looks as if it has the potential to bring the devastastion we have all feared since I was a child.

HP spy scandal

News broke this past week that HP board chairperson, Patricia Dunn, had ordered a probe into how information was being leaked to the press. This investigation led to the obtaining of personal phone records of some directors, and at least two reporters covering HP. The investigation conducted by a company hired by HP used a controversial technique called “pretexting” to obtain the personal phone records of silicon.com sister site CNET News.com reporters Dawn Kawamoto and Tom Krazit, California state prosecutors said. Pretexting is an illegal method of obtaining personal records through misrepresentation of someone’s identity.

Dunn has resigned as chair of the Board, although she will remain on as a director. Another director has been forced to resign. The issue was raised by a non-executive director who resigned earlier this year in protest over the investigation, and took his complaint to the AG.

Right now, this story is simply proof that the connection economy exists. Its not just what you sell anymore, its who you are that people are worried about. How HP responds will be critical, and interesting to watch. An unanswered question for me is: “who was leaking the information, and did the inquiry come to any conclusions?” The answer to that question may be HP’s rescue boat. But, in this new era of transparency, its not just what you do, but how you do it that counts. HP are finding this out the tough way.

The Coming Car Crisis

There are more and more cars on the road, and the complexity of these cars is ever increasing. Who is going to service them? Who is going to fix them when they break? Already, you have to book a few weeks in advance to get your upper-end car in for its regular service. And the quality of the servicing leaves something to be desired. This is a worldwide problem, as a report in “Tire Review online” suggests. Its in the 11 Sep 2006 edition, and is entitled: “Shops in Crisis? The Tech Shortage”, by Steve LaFerre. Read the report here.

Some extracts appear below, and you will see my interest in the matter, as it relates to generational perceptions of the automotive industry, engineering and mechanics as well as the need for knowledge/wisdom continuity from the soon to retire Boomers. If this isn’t dealt with, we’re going to see a trainwreck in this industry in a few years time.

… Continue Reading

Listen to your customers

Every marketer says that they do. Companies swear that they know their customers. But, as a fantastic article from Fast Company shows, most organisations are just fooling themselves. Its a long read, but well worth it – from Fast Company, Issue 34, April 2000. Read it here (or below).

Key messages:

  • Where You Listen Is as Important as How You Listen
  • Whom You Listen to Is as Important as Where You Listen
  • To Listen Smarter, Give Customers Something to Talk About

This is one of the cornerstones of the connection economy. This is worth taking seriously!
… Continue Reading

Lessons in Leadership: Perot Systems

September 12, 2006 Graeme Codrington Book Reviews, Leadership No Comments

I am a serious fan of the magazine, “Fast Company”. Its one of the best out there. There is a fantastic new book that is a selection of their choice of the top articles from the last ten years of the magazine. Highly, highly recommended. “Fast Company’s Greatest Hits: Ten Years of the Most Innovative Ideas in Business” (get it amazon.com or kalahari.net).

The first article is entitled, “Everything I Thought I Knew About Leadership Is Wrong”, by Mort Meyerson. Here are some important insights about leadership (pg 12 & 13):

“In a world where the lines between companies, industries, and even nations get blurred, a leader builds an effective organisation around values and work style. And the leader learnt to define success in business as both producing financial strength and a generating team of people who support and nurture each other.”

“So what is my job as a leader? The essence of leadership today is to make sure that the organisation knows itself. There are certain durable principles that underlie an organisation. The leader should embody those values. They’re fundamental. But they have nothing to do with business strategy, tactics, or market share. They have to do with human relationships and the obligation of the organisation to its individual members and its customers.”

“The second job of the leader is to pick the right people to be part of the organisation and to create an environment with those people can succeed. That means encouraging others to help develop the strategy and grow the philosophy of the company. It means more collaboration and teamwork among people at every level of the company.” It means being a coach rather than an executive.

“The third job of the leader is to be accessible. I want to be open to people in a broad range of their experiences in life if they need it, and I want to be accessible for two-way communication that’s honest, open, and direct.”

Biko on Africa’s Gift to the World

September 12, 2006 Graeme Codrington Connection Economy, Global View No Comments

Today is another anniversay. It is 29 years since Steve Biko died in police detention in South Africa. Steve Biko was a leader who focused on helping black people in South Africa to gain self esteem. He founded the Black Consciousness movement, and talked about Black is Beautiful. Of all the lives lost during apartheid, for me personally, his is the most tragic. I really wish I could have met him. By all accounts he was a brilliant human being.

One of my favourite “memories” of him came through a re-enactment of one of his trials in the movie, “Cry Freedom“. Asked by a white judge, “Why do you call yourself black, when your skin is brown?”. He replied with, “Why do you call yourself white, when you are actually pink?”. Cheeky, self-assured, witty and correct.

But someone told me recently of another famous Biko saying, and it is in this that Biko showed his prescient genius. He apparently believed that Africa’s gift to the world would be our ability as Africans to put the humanity back into business, government and organisations. He couldn’t have been more right.

Read Aiden’s memories of Biko previously posted at this blog.

Anniversaries

September 11, 2006 Graeme Codrington Global View No Comments

Today marks a number of anniversaries. The most prominent, of course, is the five year remembrance of 9/11 – the day that terrorists attacked mainland USA using civilian planes as weapons.

Who can forget that day? I was out shopping with my wife and 2 year old daughter, Amy. We were walking through a shopping mall, and passed a TV and digital equipment shop that had multiple TV sets in the window. I saw the pictures of the first of the Twin Towers smoking, and thought, “I’ve never seen this movie”. Intrigued, we moved closer, and saw that it was CNN Live. “What an horrific accident”, was my thought was we watched tranfixed. Then, to our horror, we saw the second plane hit the second tower, and instantly realised this was an act of terror. At that moment, standing in a shopping mall in northern Johannesburg, the whole world changed. I looked down at my 2 year old daughter and realised that unknown to her, the ground had just shifted below her feet. The world would never be the same.

In a fairly ironic coincidence (is there such a thing), today also marks the 100th anniversary of Mahatma Gandhi’s first peaceful nonviolent protest. This happened in South Africa.
… Continue Reading

The World We’re In

September 11, 2006 Graeme Codrington Book Reviews, Connection Economy No Comments

Here’s a great description of the “connection economy”:


A profound, but silent, transformation of our society is afoot. Our industrial system is generating more goods and services than at any point in history, delivered through an ever-growing number of channels. Superstores, boutiques, online retailers, and discount stores proliferate, offering thousands of distinct products and services. This product variety is overwhelming to consumers. Am Ibuying the right digital camera? Am I getting the best treatment for my chronic ulcer? Am I signing up for the right service? Simultaneously, thanks to the propagation of cellphones, web sites, and media channels, consumers haveincreased access to more information, at greater speed and lower cost, than ever before. But who has the leisure and the proficiency needed to sort through and evaluate all these products and services? The burgeoningcomplexity of offerings, as well as the associated risks and rewards, confounds and frustrates most time-starved consumers. Product variety has not necessarily resulted in better consumer experiences.

For senior management, the situation is no better. Advances in digitisation, biotechnology, and smart materials are increasing opportunities to create fundamentally new products and services and transform businesses. Major discontinuitiesin the competitive landscape – ubiquitous connectivity, globalisation, industry deregulation, and technology convergence are blurring industry boundaries and product definitions.These discontinuities are releasing worldwide flows of information, capital, products, and ideas, allowing non-traditional competitors to upend the status quo.At the same time, competition is intensifying and profit margins are shrinking. Managers can no longer focus solely on costs, product and process quality, speed, and efficiency. For profitable growth, managers must also strive for new sources of innovation and creativity.

Thus, the paradox of the 21st-century economy: Consumers have more choices that yield less satisfaction. Top management has more strategic options that yield less value. Are we on the cusp of a new industrial system with characteristics different from those we now take for granted?…. The answer, we believe, lies in a different premise centered on co-creation of value. It begins with the changing role of the consumer in the industrial system.

The most basic change has been a shift in the role of the consumer – from isolated to connected, from unaware to informed, from passive to active. The impact of the connected, informed, and active consumer is manifest in many ways.”

The Future Of Competition: co-creating a unique value with customers, by C K Prahalad and Venkat Ramaswamy

O battery life, where art thou?

September 10, 2006 Aiden Choles General, Technology 3 Comments

Amazing how our burdens change over time. A few years back, some of the questions you’d ask when moving around were: will there be a road, will petrol be avialable, will there be a telephone, with there be a fax machine, will there be cellphone reception and now today … will there be a plug point available to aid my ailing battery. Bump into me at any Wifi hotspot and you’ll find me appendaged to a plugpoint charging my laptop, cell phone and iPod. It’s no secret that I’m not an HP fan. Currently adding to my PC-woes is the fact that the battery life on my laptop is nearing a max of 45 minutes. Working virtually, I demand a lot from a power supply. But I do wonder if a battery that is just shy of 1 year old should detoriate as quickly as it has? So, I best make this post a quick one lest my time is cut short.

To be fair, my issue here is not as much with HP as it is with the limits of science. It is well known that Moore’s Law promises us with better times to come in terms of computing power and speed. However, little is said about battery technology’s ability to keep up with that sort of development and need. Damon Darlin and Barnaby J. Feder report today in The New York Times how scientists are running into some basic hurdles of chemistry and physics when it comes to packing more energy life into smaller battery packs. The key issue: the more energy in a small package the higher the volatility. The recent Dell recall of 4.1 million laptop batteries is testiment to how a microscopic metal particle suddenly makes you wonder when last you backed-up (and they are not even covered by warranties!!!). I bight my thumb at those who worry about cellphone waves frying my brain … phwah, talk about the spontaneous combustion ability I pack everday. We should all actually keep our distance!

It is stated that the energy capacity of batteries is increasing a mere 5 to 8 percent a year, while demand is exponential. I do wonder how much easier my life would be if I did not have to run through a mental checklist before going to bed while standing at a plug-point in my wall: cellphone, laptop, handsfree, razor, iPod.

Point of order this week: purchase new battery (also known as piling money into the coffers of manufacturers who have no incentive to make batteries last longer.)

Things are hectic

September 9, 2006 Aiden Choles Connection Economy No Comments

Have you noticed how busy everyone is? It’s almost as if the phrase “things are hectic” is usurping the inimitable response of “fine” when asked, “So, how are you?” Shawn Callahan over at Anecdote has termed this the busy-ness meme. So, as a unit of cultural meaning, is this meme a representation of how busy we really are or a self-defense for not being busy?

Question

September 8, 2006 Aiden Choles General 4 Comments

Can change be managed in organisations?

The Economic Consequences of Crime

September 8, 2006 Raymond de Villiers General No Comments

I receive a weekly newsletter from an economist. This week he applies the principles of economic theory to crime. In so doing he points out the beneficial aspects of crime for the country, along with some not so obvious negative consequences. If you enjoyed this type of application of economics then you will probably also enjoy ‘Freakonomics‘ by Levitt & Dubner.

I have posted this essay on on our blog in light of much of the debate currently circulating around SA, crime, & the blogosphere.

The Economic Consequences of Crime
Weekly Comment by Dr Cees Bruggemans, Chief Economist First National Bank
5 September 2006

It is a popular notion that crime undermines economic growth. Perhaps reality is more complex than that.

Firstly, crime is a form of self-employment or self-help (also known as proletarian shopping). It directly levies a social tax on the community through the actions of possibly hundreds of thousands of people.

Whereas taxation is popularly depicted as highway robbery, taking from the well-off and distributing among the poor, it does so efficiently at very low collection costs, with at least a partial sense of universal agreement among the victims that any good will come of it (if the state is efficient in using the resources so collected and enhances the general welfare over time).

Not so crime, which in essence is also a Robin Hood activity, but a totally inefficient, often utterly destructive and devastating one.

But whereas the actual crime of stealing doesn’t add economic value, many of the consequences most certainly do (as yet another, mostly unremarked, form of ‘creative destruction’).

… Continue Reading

Understanding Health from a Generational Perspective

September 7, 2006 Graeme Codrington Generations, Work-Life Integration (and wellness) No Comments

Sue Grant-Marshall, co-author with me of “Mind the Gap”, our book about the generation gap, has written a nice primer on generational attitudes to health. It was published in the Business Day on 30 August 2006 – read it here.

Maybe, more than any other personal factor, health care and attitudes to health are influenced by a person’s generation. Massive advances in medical science over the last 80 years have resulted in huge shifts in people’s expectations for their lives, and this has in turn impacted on their values and aspirations.

… Continue Reading

My Customer, My Co-Innovator

In the 31 Aug 06 edition of strategy+business, Michael Schrage wrote an excellent article about using the power of Web 2.0 type thinking to involve customers in innovation processes. Read it here.

His basic point needs little elaboration: Involving customers in the innovation process can add value to new product designs. He is arguing for more than just “market research” – a process that can so easily be manipulated to achieve the results you’re looking for. Like many of us who believe that interactive technologies are causing a shift in values and institutional power, he is arguing that we need to extend an invitation to customers to actively assist in the whole process of innovation, especially when considering new features and functionality on existing products and services.

We don’t do nearly enough of this. If we did, I am certain we’d get more customer loyalty, too.

… Continue Reading

Will I retire like my parents?

Lynda Smith Lynda Smith, trained Retirement Coach and Wisdom Continuity expert, shares some insights into the options facing those who will reach retirement age in the next 10 years. Its fairly clear that this generation of retirees are not going to give up work completely and disappear to the coast or golf courses. But what options do they have?

… Continue Reading

Are you sure you want your Talent to stay?

September 6, 2006 Aiden Choles Articles, Talent No Comments

Aiden Aiden Choles looks at the business critical issue of retaining talent, highlighting some of the mistakes that companies make when trying to manage their talent. He argues that a certain amount of churn is inevitable, and possibly even healthy if managed properly. But that requires a shift in perspective on what talent is.

… Continue Reading

From Marathons to Short Sprints

September 6, 2006 Aloysias Maimane Articles, Leadership, Talent No Comments

Aloysias Aloysias Maimane wonders how we can shift today’s talented young employees from a Sprint mentality to a Marathon mentality. How can we get them to stay for the long haul, and stick it out? He suggest three simple solutions that provide some of the pieces of the puzzle.

… Continue Reading

Youth – The Same Yesterday Today and Tomorrow?

September 6, 2006 Graeme Codrington Articles, Demographics, Generations, Talent 1 Comment

GraemeDr Graeme Codrington suggest that traditional segmentation models aimed at understanding the youth market fall short because they fail to see the impact of generational value shifts. In fact, he goes further to suggest that by combining lifestage theory, socio-economic indicators and generational overlays, you are able to gain insights into your market that would otherwise have been hidden. Sound complex? It’s actually remarkably simple.

… Continue Reading

Managing Generation Y

September 6, 2006 Graeme Codrington Generations, Talent No Comments

In an article, “Be prepared: Generation Y workers are a different breed” (available here), Jerry Osteryoung explains:

Eventually, you will have to manage Generation Y staff. These are people who were born after 1978, who will in time become the backbone of our labor force. It will require a real understanding on your part of what causes their behavior and what they want to get out of the workplace. Generation Y’s behavior and motivation are much different than Generation X and baby boomers.

His main points seem to indicate that all Millennial (Gen Y) kids are children of Baby Boomers, and he relates their current drivers and motivators to the influence of their driven Boomer parents. For example, he says that because they were pushed to be over-involved in so many activities as children, they now actively seek control over their own schedules, striving for flexibility and free time. I am not convinced that all Millennial kids are children of Boomers. But his article makes good reading, anyway. His main point that Gen Y will be different from anything we’ve seen so far in the workplace is important.

A summary of his key points appears below:
… Continue Reading

Where in the world

September 4, 2006 Barrie Bramley Leadership No Comments

Keith and I will be in Hawaii for two weeks working with the Asia pacific Leadership Programme based at the Uni of Hawaii in Honolulu.

I’m just working through the list of Students on the APLP course.  I made up a map of where they come from to give you an idea of how diverse this group is.

Here is a list of the countries they represent… Australia, Bhutan, Myanmar, Cambodia, Canada, China, Federated States of Micronesia, Hong Kong, India, Japan, Korea, Laos, Lithuania, Mongolia, Pakistan, Peru, Philippines, Samoa, Sri Lanka, Thailand, USA and Vietnam.

NOTICE !! NOTICE !! NOTICE !! NOTICE

There's some great stuff in this column on the right. Don't ignore it!

* Use the categories to find some great stuff you might have missed before. The search is pretty good too - search for your favourite keyword!
* Sign up to receive new blog entries by email or RSS
* Why not sign up for a Flattr account, and then flattr us?
* And enjoy the new "BEST of the BEST from our ARCHIVES" section. Four or five of our best from the past decade - still relevant and fresh today.
* Finally, make sure you "Like" the posts you like on Facebook, and retweet them on Twitter, too.

Category Drop-Down

Subscribe to this blog

Get free delivery of this blog by email, RSS or feeder

Flattr us

There's a new way to show your appreciation and admiration - it's called Flattr. It allows you to allocate small amounts of money to something you really like online. You need to sign up to get involved (email us if you need an invitation).

Go on - Flattr us:

Or Flattr any of the posts that have a Flattr icon.

NEW: Featured Posts from our ARCHIVES

Back to the Future: Rethinking Strategy

December 3, 2009 Keith Coats

Back to the Future: Rethinking Strategy

How do you speak in a new way about strategy when an old language dominates the topic? This is a major obstacle standing in the way of thinking about strategy in a new way for a new world. Jamie Dimon, CEO of J.P. Morgan Chase was quoted in Fortune (January 26, 2009) as saying, “I [...]

Lessons from where you least expect them

April 27, 2005 Barrie Bramley

Lessons from where you least expect them

I spent 8 hours driving yesterday, to have a 90 minute meeting. Well an interview actually. I met with Thomas Schmuck. He manages a building supply store that is part of the Build It franchise (Click here for their web site). The store can be found in Vryheid. Somewhere in Kwa Zulu Natal. Actually a [...]

Mind the Gap: Generations @ Work

April 19, 2005 Graeme Codrington

Mind the Gap: Generations @ Work

This is the original submission as published as the Keynote feature in the Journal for Convergence (ISSN 1606-6162), Vol 5 No 4,www.axius.co.za “We can’t seem to keep our bright young things”. This is the common complaint of businesses around the world these days. Talented employees, especially young people, are not staying, and an older generation [...]

Change has changed

November 30, 2004 Graeme Codrington

Change has changed

One of the major reasons that interventions, training and change processes don’t work as effectively as we would like them to, is that we fail to take the time to create the necessary framework of understanding at the start of these processes. Simply put, we do not understand the nature of change itself. Too often [...]

Thirteen things smart leaders know – How to thrive in a relational economy

November 30, 2004 Keith Coats

Thirteen things smart leaders know – How to thrive in a relational economy

Leadership is about who you are. It is about character. It is about looking inwards in order to lead outwards. The best leaders are those know themselves, know their strengths and play to those strengths. They understand something of the connected, relational and paradoxical nature of the world in which they live and lead. They [...]

Recent Comments

  • Graeme Codrington: Here's another movie that went viral. Via 400,000 bittorren...
  • Raymond Salzwedel: This is an insightful re-post of the Booz &Co article!...
  • David C.: Hi Dean, very insightful. I was thinking if there is a way...
  • Barrie Bramley: Hey Sim : ) You always have had a better way of getting t...
  • Barrie Bramley: To be honest I haven't seen any of the new flavours in the s...

Archives

Tweet Blender

barriebramleybarriebramley: Blog Post: : Recycle Message from MASSCASH http://bit.ly/98Akyd
23 minutes ago from barriebramley
NewWorkTrendsNewWorkTrends: Discover The new world of talent management http://ow.ly/2zV9E
1 hour ago from HootSuite
NewWorkTrendsNewWorkTrends: RT @Urbanverse: Creating a Cycling Culture in World's #Cities http://bit.ly/aqJGMO
2 hours ago from HootSuite
NewWorkTrendsNewWorkTrends: Nice one, but how do we balance where they conflict? RT @Choypw: #Sustainability is about 3Ps: planet, people and profit. #business
2 hours ago from HootSuite
TheFabricHouseTheFabricHouse: --> Deep sigh @bradralph: Self confidence! Don't forget bikinis and make up? Hehe @SezLeigh @BarrieBramley
2 hours ago from HootSuite
bradralphbradralph: Self confidence! Don't forget bikinis and make up? Hehe @SezLeigh @BarrieBramley
3 hours ago from Twitter for BlackBerry®
SezLeighSezLeigh: @BarrieBramley @bradralph Yes, today has camera's, producers and stuff. Now what?
3 hours ago from ÜberTwitter