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S+B’s Best Business Books of 2009

S+B’s Best Business Books of 2009

Booz & Co’s Strategy + Business ezine is one of my favourites, and one I always make time to read. Last week’s edition looked at the best business books of 2009, selected by their top team, and helpfully categorised.

If you want to read their reasoning, and some excellent background comments, start here. All I am going to do is list the books (and make it easy for you to buy them – choose from Amazon.com, Amazon.co.uk or Kalahari.net – for South Africa):

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Oprah and Supply Chains

Oprah and Supply Chains

We all know about Oprah’s ability to significantly impact sales. In both directions. She loves it, we love it and we buy it. She hates it, we hate it and don’t ever buy it. It’s one of the reason’s, I suppose, that her business is as large as it is? Started as a simple talk show, added a ‘home shopping network’ component, and now she moves markets (and I’m sure a whole lot more)

I enjoyed this article from CIO because it moves from sales and profits and focusses on supply chains and logistics. I suppose it’s an obvious curiosity, but it does create an interesting question around logistics and supply planning for a product being Oprah-tised.

There’s a great case study exercise around Amazon.com and their Kindle being Oprah-tised. Even the highly efficient Amazon didn’t seem to cope with the added demand apparently created by Oprah.

“The day of the endorsement, visits to Amazon’s website were up 6 percent over the previous Friday, according to Experian PLC’s Hitwise. Web traffic going from Oprah.com to Amazon.com increased more than 15,000 percent.”

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Posts about Future Trends

Forget creating customer loyalty and focus on building friendships with customers

March 18, 2010 Dean van Leeuwen

Forget creating customer loyalty and focus on building friendships with customers

I’m not talking about the glib friendships companies try to encourage by inviting their customers to be friends or fans on Facebook, but rather intimate and deep relationships that come from having a vested interest in the people that make their business possible. I recently came across a study by Michael Argyle and Monika Henderson [...]

You’re going to have to change your management style

March 17, 2010 Barrie Bramley

You’re going to have to change your management style

I spend a large part of my year in conversation with managers working hard to try and understand today’s younger workforce. The pain they’re feeling is palpable. The evidence of change is overwhelming. Making the necessary changes, at times, seems impossible. The hope is that the challenges are being interrogated and slowly but surely acted [...]

A Radical Proposal for Executive Pay

March 15, 2010 Graeme Codrington

A Radical Proposal for Executive Pay

Everyone agrees that something must be done about executive pay. One of the major contentious issues emerging out of the financial crisis is the way that senior executives and manager, especially in the financial industries, are remunerated. These days, executive pay often seems to be unrelated to the company’s performance, and in many [...]

The future of money

March 12, 2010 Dean van Leeuwen

The future of money

For years banks and credit card companies have held a strangle hold over the movement of money and charged exorbitant rates for doing so. Now this is changing and fast.
Michale Ivey the founder of Twitpay has devised a system, using code that PayPal made available to him, that allows people to make payments [...]

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